Policies
School policies cover every aspect of school life.
Since joining the Good Shepherd Trust in January 2024 many of our policies can be found using the following link:
https://www.goodshepherdtrust.org.uk/information/policies
The Good Shepherd Trust has a Trust wide Complaints Policy and Procedure which must
be followed for any complaints. The policy sets out the procedure to be followed for all
complaints, irrespective of which team member the complaint relates to. You can find
both the policy and the forms to complete on the GST website (please use the link above).
Alternatively, they can be requested from the school office too.
Our data protection policy and privacy notices can be found here:
https://www.goodshepherdtrust.org.uk/information/data-protection
If you would like a paper copy of any of our policies and procedures, this with be provided free of charge. Please contact the school office to arrange this.
Additional school policies are detailed below:
In addition to the complaints procedures below, the Department of Education, in partnership with Ofsted and ParentKind, has published new guidance for parents on how to raise concerns or make complaints to resolve issues quickly, easily and positively - please see the guide below "Parent Guide to School Complaints"